General Terms and Conditions (T&C) website of Zuckermühle Rupperswil AG and its subsidiaries (ZMR)

1. Application of the terms and conditions and conclusion of contracts

1.1 These general terms and conditions apply to purchasing contracts with private individuals and companies (hereinafter: Purchaser) that are concluded via the website of Zuckermühle Rupperswil AG and its subsidiaries (hereinafter: ZMR).

1.2 The order shall be confirmed by ZMR. The contract shall be concluded as soon as confirmation is received by Purchaser.

2. Prices and shipping

2.1 The prices indicated by ZMR are in Swiss Francs, incl. the statutory VAT, excluding packaging and transport costs. The goods shall be sent by Post Priority (A-Post). Delivery is only available within Switzerland.

up to 2 kg gross: CHF 11.50 ( 9.– postage + 2.50 provision/packaging material)
up to 5 kg gross: CHF 13.50 ( 11.– postage + 2.50 provision/packaging material)
up to 10 kg gross: CHF 14.50 ( 12.– postage + 2.50 provision/packaging material)
up to 20 kg gross: CHF 20.50 ( 18.– postage + 2.50 provision/packaging material)
up to 30 kg gross: CHF 27.50 ( 25.– postage + 2.50 provision/packaging material)
from 30 kg to 150 kg gross: shipping by truck CHF 60.– flat (anywhere in Switzerland, curbside delivery)

The maximum order volume in the webshop shall be 150 kg gross. We will gladly advise you if you need larger volumes.

Goods can be collected from Rupperswil. Observe the ordering options in the webshop of ZMR in this respect.

2.2 ZMR reserves the right to change its prices at any time. The prices published on the website on the ordering date and represented by us in the order confirmation shall always apply to the customer.

2.3 The conditions for any campaigns and discounts are linked in the respective information.

3. Delivery conditions

3.1 The delivery is usually made within 5 working days. ZMR shall not assume any liability for delivery delays that are not due to its fault, e.g. by force majeure, strike, delivery delay caused by the mailing service or for other circumstances not due to its fault.

3.2 The following opening hours apply to collections:

Monday through Friday (excluding statutory holidays)
8 to 11.30 AM and 1.30 to 4.30 PM

Collection address:
Zuckermühle Rupperswil AG
Grabenackerweg 5
5102 Rupperswil

Upon coordination, the ordered goods may be provided for collection outside of the opening hours.

3.3. Liability shall pass to Purchaser with transfer of the shipment to the person in charge of transport.

4. Revocation rights and withdrawal rights

4.1 Already-confirmed orders cannot be changed subsequently. Orders may be cancelled up to 12 hours after receipt of the order.

4.2 If a customer withdraws from the purchase due to delayed delivery or defects to the goods or due to other reasons for which ZMR is responsible, the provider shall reimburse amounts already paid and the return costs. Further damages claims are excluded as far as legally permitted.

5. Liability and guarantee

5.1 Any liability in connection with our offer (in particular wrong pictures, texts and prices) and the delivery shall be excluded as far as permitted by law.

5.2 Purchaser shall review the delivered goods after receipt and report any defects within two working days. Otherwise, the delivery shall be deemed accepted.

5.3 If there is a defect, Purchaser shall have the choice of demanding improvement free of charge, reducing the price according to the reduced value upon coordination with ZMR, withdrawal from the contract or demanding a replacement delivery. Purchaser reserves to claim damages in any case of wilful intent or gross negligence. Any liability beyond this is refused, also for consequential damage from use of the products.

6. Storage and durability

6.1 Granulated sugar keeps virtually without limitation at approx. 20 °C (+/– 10 °C) and a relative humidity of less than 65%. According to the Ordinance on the Labelling and Advertising of Foodstuffs (FLO), sect. 13, a best-before date does not need to be indicated.

6.2 Sugar may harden at improper storage. This shall not be reason for complaint.

7. Payment

7.1 The following payment methods are available:

  • The invoice is enclosed with the goods at dispatch. In this case, the payment term shall be 30 days of the date of the invoice.
  • The customer may pay by credit card (Visa, Mastercard) or debit card (Postcard).

7.2 If payment is delayed, ZMR shall send out a first reminder. The second reminder will be subject to a fee of CHF 10.–. If the customer still does not pay, collection measures will be initiated. Damages claims are reserved.

8. Liability for internet connections

8.1 ZMR commits to ensuring safety according to the current technical state of the art in systems, programs, etc. that belong to it and that it has influence on. It commits to observe the rules of data privacy.

88.2 The customers shall ensure the safety of the systems, programs and data subject to their spheres of influence. The customers should keep their passwords and user names secret from any third parties in their own interest.

8.3 ZMR shall not be liable for any defects and faults that are not due to its fault, in particular not for any safety defects and operating failures of third-party companies with which it cooperates or on which it depends.

8.4 Furthermore, ZMR shall not be liable for force majeure, improper procedures and non-observation of the risks by the customer or third parties, excessive strain, unsuitable operating equipment of the customer or third parties, extreme environmental conditions, interference by the customer or by third parties (viruses, worms, etc.) that may happen in spite of the necessary current safety provisions.

9. Data privacy

9.1 ZMR shall have the right to process the data on Purchaser received regarding the terms and conditions or in connection with these, no matter if the data were received from Purchaser directly or from third parties, within the meaning of the Federal Act on Data Protection (FADP). Personal customer data shall be treated confidentially and shall only be passed on to any third parties in the scope of a possible credit assessment.

10. Changes

10.1 ZMR expressly reserves the right to adjust these terms and conditions to changed conditions at any time with immediate effect.

11. Application of law and jurisdiction

11.1 These terms and conditions shall be subject to Swiss law.

11.2 The place of jurisdiction shall be the seat of ZMR exclusively.

Rupperswil, 6 May 2014
Zuckermühle Rupperswil AG and its subsidiaries

General Terms and Conditions (T&C) my-sugar-sachet.com of the Zuckermühle Rupperswil AG and its subsidiaries (ZMR)

1. Application of the terms and conditions and conclusion of contracts

1.1 These general terms and conditions apply to purchasing contracts with private individuals and companies (hereinafter: Purchaser) that are concluded via the website «my-sugar-sachet.ch» of Zuckermühle Rupperswil AG and its subsidiaries (hereinafter: ZMR).

1.2 The order shall be confirmed by ZMR. The contract shall be concluded as soon as confirmation is received by Purchaser.

1.3 ZMR may refuse orders without stating reasons.

2. Prices and shipping

2.1 The prices indicated by ZMR are in Swiss Francs incl. the statutory VAT, packaging and transport costs. The goods shall be sent by Post Priority (A-Post). Delivery at the indicated prices is only available within Switzerland.

2.2 ZMR reserves the right to change its prices at any time. The prices published on the website on the ordering date and represented by us in the order confirmation shall always apply to the customer.

2.3 The conditions for any campaigns and discounts are linked in the respective information.

3. Delivery conditions

3.1 The delivery is usually made within 4–7 working days within Switzerland. ZMR shall not assume any liability for delivery delays that are not due to its fault, e.g. by force majeure, strike, delivery delay caused by the mailing service, machine damage or for other circumstances not due to its fault.

3.2. Liability shall pass to Purchaser with transfer of the shipment to the person in charge of transport.

4. Revocation rights and withdrawal rights

4.1 Already-confirmed orders cannot be changed subsequently.

4.2 If a customer withdraws from the purchase for justified reasons, the provider shall reimburse any amounts already paid and the return costs. Further damages claims are excluded as far as legally permitted.

5. Liability and guarantee

5.1 Any liability in connection with our offer (in particular wrong pictures, texts and prices) and the delivery shall be excluded as far as permitted by law.

5.2 Purchaser shall review the delivered goods after receipt and report any defects within two working days. Otherwise, the delivery shall be deemed accepted.

5.3 Purchaser reserves to claim damages in any case of wilful intent or gross negligence. Any liability beyond this is refused, also for consequential damage from use of the products.

5.4 Deviations from the original, the template or as compared to the presentation of the motive on the screen shall not be reasons for complaint.

This shall apply in particular in case of:

minor colour deviations between two or several orders,

minor colour deviations from an earlier order,

minor colour deviations between individual elements within an order,

minor cutting and production tolerances.

The same shall apply, for technical reasons, for comparison between other templates (such as proofs and print-out data, even if they were generated by the contractor) and the final product.

5.5 Under- or over-deliveries at a scope of 5% shall be within the tolerance and shall not be reason for complaint.

6. Storage and durability

6.1 Granulated sugar keeps virtually without limitation at approx. 20 °C (+/– 10 °C) and a relative humidity of less than 65%. According to the Ordinance on the Labelling and Advertising of Foodstuffs (FLO), sect. 13, a best-before date does not need to be indicated..

6.2 Sugar may harden at improper storage. This shall not be reason for complaint.

7. Payment

7.1 The following payment methods are available:

– The customer may pay by credit card (Visa, Mastercard) or PayPal.

– Companies may also order goods on account. The invoice shall be enclosed with the goods at dispatch. In this case, the payment term shall be 14 days of the date of the invoice.

7.2 If payment is delayed, ZMR shall send out a first reminder. The second reminder shall be subject to a fee of CHF 10.–. If the customer still does not pay, collection measures will be initiated. Damages claims are reserved.

8. Liability for internet connections

8.1 ZMR commits to ensuring safety according to the current technical state of the art in systems, programs, etc. that belong to it and that it has influence on. It commits to observe the rules of data privacy.

8.2 The customers shall ensure the safety of the systems, programs and data subject to their spheres of influence. The customers should keep their passwords and user names secret from any third parties in their own interest.

8.3 ZMR shall not be liable for any defects and faults that are not due to its fault, in particular not for any safety defects and operating failures of third-party companies with which it cooperates or on which it depends.

8.4 Furthermore, ZMR shall not be liable for force majeure, improper procedures and non-observation of the risks by the customer or third parties, excessive strain, unsuitable operating equipment of the customer or third parties, extreme environmental conditions, interference by the customer or by third parties (viruses, worms, etc.) that may happen in spite of the necessary current safety provisions.

9. Data privacy

9.1 ZMR shall have the right to process the data on Purchaser received regarding the terms and conditions or in connection with these, no matter if the data were received from Purchaser directly or from third parties, within the meaning of the Federal Act on Data Protection (FADP). Personal customer data shall be treated confidentially and shall only be passed on to any third parties in the scope of a possible credit assessment.

9.2 If not agreed on differently, the print data shall be kept by ZMR for at least one year. These data shall be used only for any subsequent orders.

10. Changes

10.1 ZMR expressly reserves the right to adjust these terms and conditions to changed conditions at any time with immediate effect.

11. Application of law and jurisdiction

11.1 These terms and conditions shall be subject to Swiss law.

11.2 The place of jurisdiction shall be the seat of ZMR exclusively.

Rupperswil, 1 January 2015

Zuckermühle Rupperswil AG and its subsidiaries

Technical items

NO WARRANTY AND EXCLUSION OF LIABILITY
Zuckermühle Rupperswil AG shall take all reasonable steps to ensure that the information presented is up to date, accurate, true and complete at the time it is published on this website. However, it does not assume any warranty for any information, contents, services, offers or products published by it or by third parties.

Zuckermühle Rupperswil AG shall not assume any liability for any direct or indirect damage or subsequent damage that may occur to users or third parties in connection with use of the website. Zuckermühle Rupperswil AG also does not assume any responsibility and provides no warranty for the functions on this website not being interrupted, working without defect or being free of harmful parts (viruses, etc.).

Zuckermühle Rupperswil AG may change the data, information, etc. published on this website at any time and without announcement.

LINKS
Links to third-party websites are offered as a favour. Zuckermühle Rupperswil AG does not make any statement of opinion about the contents of third-party websites and refuses any responsibility for the third-party information and its use. The respective provider or operator of the pages remains responsible for contents of the linked-to pages. Zuckermühle Rupperswil AG expressly declares that no illegal contents were evident on the linked-to pages at the time the links were placed. Zuckermühle Rupperswil AG has no influence on the current and future design, contents or copyright of the linked-to/connected pages. Therefore, it hereby expressly dissociates itself from any contents of any linked-to/connected pages that were changed after the links were placed.

COPYRIGHT AND TRADE MARK RIGHT
The entire content of this website is copyright-protected. Downloading or printing out individual pages and/or partial areas of the website for personal purposes shall be permitted, provided that neither the copyright notes nor any other legally protected designations are removed. The complete or partial reproduction, modification, linking or use of this website for public or commercial purposes without the advance written consent of Zuckermühle Rupperswil AG shall be forbidden.

DATA PRIVACY
Use of this website is usually possible without provision of personal data. Where this website collects any personal data (e.g. name, address or e-mail address), this shall be done on a voluntary basis as far as possible. Such data shall not be passed on to any third parties without the express consent of the affected person. Zuckermühle Rupperswil AG notes that the data transfer online (e.g. at communication by e-mail) may be subject to safety gaps. Seamless protection of the data from access by third parties is not possible. Use of contact information published in the scope of the imprint obligations by third parties for submission of advertising and information materials that have not been expressly requested shall not be permitted. As the operator of this website, Zuckermühle Rupperswil AG expressly reserves taking legal steps in case of undesired submission of advertising information, e.g. by spam e-mails.

Imprint

Responsible for design and implementation of the online portal:

Zuckermühle Rupperswil AG
Grabenackerweg 5
5102 Rupperswil
Tel.: 062 889 20 60
Fax: 062 889 20 77
info {at} zuckermuehle.ch
www.zuckermuehle.ch

VAT ID:
Entered in the commercial register under company number CHE-105.929.398 MWST

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